Our Most Recent Service Reviews
I had a great experience with New Era. Patrick and team were very thoughtful and professional. Even though they shared their recommendations, they did not force any service on me and that was appreciated. Definitely recommend to a family or friend!
I had problems with 2 boilers and a water heater in a 5-unit apartment building. Shane, Ryan, Danny and Eshan were very prompt, courteous, knowledgeable and professional. They replaced one of the boilers and a hot water heater with a combination unit and ...replaced multiple parts and corrected piping in the other boiler. They arrived when they said they would and completed the job on-time. When multiple families are depending on their heat and hot water to make their apartments comfortable in cold weather and the job has to be done right the first time, New Era is the company to call.
Steve and Kevin serviced my boiler and were on time, friendly, professional, and neat. I would call them again without hesitation.
Exemplary work. From the phone call to the clean up they were consummate professionals. There was always an explanation as to what was wrong and the solution. There was tiers to the solutions and warranties at every one. There was a reasonable window of ...time where they showed up early and finished in a timely fashion. Would recommend to anyone looking for a prompt and reassuring experience.
On time , Professional Service by Adriano in record time repair , I highly recommend Adriano and Jon for their experience on my situation Call the New Era Team for quick solutions and your problems disappear. Ray
Ryan and Joe were great! Our experience was excellent - we made an emergency call on a Sunday night. The operator was very friendly, informative, and sympathetic to our issue. Ryan and Joe showed up in their specified time frame. They did a wonderful ...job navigating our house in mid renovation and made sure to give our dog extra pets. Our plumbing was a puzzle (the last time anything was touched was probably when it was built in the 70s…) and they took the time to solve our problem, gave us the run down of our estimates, and got right to work. They were very friendly and, while it was a decent chunk of change out of our pocket, they did an amazing job. I felt super comfortable with the job they did and they walked me through everything before and after the fix. It all looks great! It was my first time getting plumbing done so I can’t speak to a price comparison, but it was worth it in my book! Thanks, guys!
Steve and Beiber did a great job installing my gas combi boiler in my home. They were prompt, knowledgeable, and efficient. They did the entire job in one day and we were very happy with the results of their work. I would recommend them to anyone who ...asks for a reference. They were very neat and clean and left the area cleaner that it was when they arrived.
Steven and Kevin are here and did a good job in installing hot water heater
Steve and kevin did a great job
Stephen and "Bieber" came out to fix my water heater and they were absolutley phenomenal ! I would definatley want them to come out for any other issue I may have. Very friendly but also professional. Thanks again guys!